GGPoker Verification (KYC): Documents and Tips (2026)

Why GGPoker checks your identity

GGPoker is operated by GG International Limited under a licence from the Isle of Man Gambling Supervision Commission. Licensed operators are required to know who their customers are: to confirm that players are adults, to prevent one person from running several accounts, and to stop fraud and money laundering.

For you, the practical benefit is security. A verified account is much harder for someone else to take over or empty, and verified details make every later withdrawal smoother.

When you will be asked

There is no single moment that applies to everyone. The room’s terms state that identity may be checked once withdrawals exceed EUR 3,000 within 30 days, and that is the most common trigger. A request can also come with a first withdrawal, after a login from a new country or device, or as part of a routine security review.

Some features and promotions are only available to verified accounts, so it can make sense to complete the check early rather than wait for a payout to be put on hold.

Which documents you need

A standard request includes two things. The first is a valid photo ID: a passport or a driving licence. The second is proof of address dated within the last 90 days, such as a utility bill or a bank statement showing your name and the same address as in your profile.

Depending on the case, the security team may also ask you to confirm that a card or wallet used for deposits belongs to you, or to send a selfie holding your ID. Always follow the exact list in the request you receive, since requirements can differ by country and situation.

How to submit the documents

Use only official channels, never documents sent to someone who contacted you privately:

1. 1Open the verification request in the client or the email from GGPoker and read which documents are listed.
2. 2Prepare clear colour photos or scans of each document in a common image or PDF format.
3. 3Upload the files through the form the room provides, one document per file.
4. 4Wait for the confirmation that the documents were received.
5. 5If the team asks for something else, reply in the same thread rather than starting a new ticket.

Tips for a first-time approval

Show the whole document with all four corners visible, without glare, blur or fingers over the text. Make sure the ID is not expired and that the name matches your account exactly. For proof of address, send the full page, not a cropped fragment, and check that the date really falls within the last 90 days.

Never edit, crop out or cover parts of a document. Altered files are rejected and can make the review stricter. If your address has changed recently, update your profile before uploading so that the documents and the account tell the same story.

If verification is rejected or slow

A rejection usually comes with a reason: an unreadable photo, an old utility bill or a name that does not match. Fix that exact issue and resubmit. If the review seems to be taking long, contact support from the client and quote your request, but avoid sending the same files repeatedly.

Be wary of phishing. GGPoker staff will never ask for your password or two-factor codes, and they do not request documents through social networks or messengers. When in doubt, open the client and check whether the request is visible there.